Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: RESEA Specialist

REPORTS TO: Deputy Director

LOCATION: Deep East Texas Workforce Development Area

EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee

Career Team is looking to hire a RESEA Specialist to deliver Reemployment Services and Eligibility Assessment (RESEA) services to unemployment insurance (UI) claimants in the Deep East Texas Workforce Development Area. The RESEA Specialist engages customers assigned to RESEA, ensures timely participation, delivers targeted reemployment services, reviews continued UI eligibility, and connects claimants to employment outcomes. Work is performed under the supervision of the Deputy Director.

- Conduct RESEA orientations and individualized appointments with UI claimants assigned to the program
- Review and verify claimants' continued UI eligibility and work-search requirements, and report potential eligibility issues to the Texas Workforce Commission (TWC)
- Develop and review individualized reemployment plans with claimants based on their skills and occupational goals
- Assess claimants' employment, skills, and training needs through interviewing and other methods
- Provide labor market information and personalized job-search assistance
- Refer claimants to reemployment services, training, and WIOA programs as appropriate, and follow up on those referrals
- Ensure timely participation and that claimants complete all required RESEA activities to maintain benefits
- Schedule RESEA appointments, document participation in Work In Texas, and follow up on missed appointments
- Maintain accurate case files for each claimant, ensuring each file contains all required documentation and meets compliance requirements
- Meet and/or exceed RESEA participation and performance targets
- Follow all policies, procedures,



and regulations related to RESEA and eligibility documentation
- Complete all required reports within the data management system
- Participate in all staff-related events as required, including training, staff meetings, and individual supervision
- Approach each day and task with a "ZAG" mindset
- Other duties and projects as needed

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable, related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

To Qualify For This Role, You Must Have:

- Bachelor's degree or higher, or an equivalent combination of education and experience
- Knowledge of the WIOA program, unemployment insurance, and other workforce program requirements
- Strong communication skills and knowledge about community resources
- Strong analytical and problem‑solving skills, with the ability to make well‑thought‑out decisions
- Computer literate with MS Word and Excel skills at a minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base and be culturally sensitive
- Ability to serve as a role model to customers and motivate them toward achieving goals
- Ability to meet and/or exceed set goals and objectives
- Excellent interpersonal, time management, customer service, organizational, and communication skills (oral and written)
- A demonstrated ability to thrive in a fast‑paced workplace while remaining flexible, proactive, resourceful, and efficient, and maintaining a high level of confidentiality
- A Valid Driver's License





Additional Skills/Knowledge Career Team Would Love for This Role:

- Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners
- Bilingual or multilingual
- Strong multitasking abilities and a proactive approach to tasks
- Experience with Work In Texas or a similar case management system
- Training in trauma-informed care, evidence-based practice, and/or whole family services

Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time

Travel: As needed

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honours:

- Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
- Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
- Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

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