AP+ seeks a senior Service Design Lead to shape design across payments, identity and security. You will lead a multidisciplinary team, connect customer needs with technology and business outcomes, and set the vision for service and product design.
You will partner with senior leaders, drive governance and standards, and translate insights into explicit strategies and priorities. This role offers high impact across complex journeys and ecosystems in Australia’s digital economy.
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📌 Service Design Lead: Scale End-to-End Experiences (City of Sydney)
🏢 Australian Payments Plus
📍 City of Sydney
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