Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We're looking for a motivated and customer-focused Retail Assistant to join our team at our Goodna store in a Full-time capacity. If you enjoy connecting with people, contributing to a supportive team culture, and making a positive impact every day, then we'd love to have you on board.

Our Values at Cashies

- Responsibility - We are clear, honest, and authentic.
- Perseverance - We show up with grit and determination.
- Equity - Everyday people helping everyday people.
- Potential - We innovate and we grow.
- Community - We do extraordinary things when we do it together.

As a Retail Assistant, you'll create exceptional customer experiences through personalised service and product knowledge, maintain a welcoming store environment that has our customers coming back and drive retail sales of our second-hand products.

About the Role

- Work with products you won't see anywhere else: From tech to tools and unique finds, you'll handle a constantly changing range of stock;
- Build real skills on the job: Learn how to sell, negotiate and make confident decisions;
- Learn how to value and price items: Research products, compare features, and develop real skills in product knowledge and decision-making;
- Deliver great customer experiences your way: Connect with customers, understand their needs, and help them find the right product or solution; and
- Be part of a team that wins together: Collaborate with your teammates to achieve store goals and deliver great results.

About You





- Previous experience in customer service or within a retail environment is a bonus however, not essential;
- Comfortable working in a fast-paced, team environment;
- Motivated to develop, with a desire to learn new skills and take on challenges;
- Enjoys variety, thriving in a role that keeps you on your toes;
- Confident communicator, comfortable starting conversations with customers; and
- Quick-thinking and adaptable, able to handle a variety of situations.

What's on Offer?

- Be rewarded with a competitive salary, plus ongoing store and team bonuses.
- Monday to Sunday Trading.
- Versatile rostering options designed to support work-life balance.
- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
- Training Provided with real career development opportunities.
- Paid Parental Leave: Access up to 14 weeks at full pay, or 28 weeks at half pay.
- Enjoy a range of employee benefits, including novated vehicle leasing and exclusive health insurance discounts.
- Be part of a friendly, down-to-earth team that supports and celebrates each other's success.
- 30% Instore Discount.

We will start shortlisting for this position right away!

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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📌 Retail Assistant (East Ipswich)
🏢 Cash Converters
📍 East Ipswich