Customer Support Specialist – Sales & Service Hub (Hybrid) (Western Australia)

Customer Support Specialist – Sales & Service Hub (Hybrid) (Western Australia)

30 Aug
|
JB Hi-Fi & The Good Guys
|
Western Australia

30 Aug

JB Hi-Fi & The Good Guys

Western Australia

The Positive Guys, Western Australia, is seeking a Customer Support Team Member for the Sales and Service Hub. You will deliver a positive post-service experience and promptly resolve delivery or product issues, including scheduling deliveries.

Key duties include managing SolvUp cases, processing supplier claims, escalating process gaps, and working with Supply Chain, Stores and Suppliers to improve the customer experience.

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📌 Customer Support Specialist – Sales & Service Hub (Hybrid) (Western Australia)
🏢 JB Hi-Fi & The Good Guys
📍 Western Australia

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