We are looking for a driven and analytical Security Analyst to join our growing security team. In this role, you will be responsible for monitoring, detecting, and responding to security incidents across multiple client environments. You will work closely with customers to provide threat analysis, compliance assessments, reporting, and remediation recommendations. You'll also play a key role in mentoring junior team members and contributing to the ongoing improvement of our security services.

What You'll Be Doing

Security & Incident Response

Monitor and respond to security incidents across critical systems

Perform incident triage, containment, and restoration

Assist in Root Cause Analysis for major incidents

Manage intermediate SIEM activities

Deliver security reports and vulnerability remediation advice

Technical Support & Troubleshooting

Isolate, replicate, and resolve technical and security issues

Handle ticket escalations from junior engineers

Maintain detailed troubleshooting documentation

Compliance & Reporting

Provide compliance assessments across multiple regions

Maintain accurate records of incidents and remediation actions

Contribute to knowledge base articles and documentation

Mentor junior team members

Collaborate across support teams for swift issue resolution

Participate in internal training and continuous improvement initiatives

What Success Looks Like (KPIs)

This role includes performance metrics tied to bonuses and career progression, including:

90% Ticket SLA adherence

35+ hours logged weekly

3+ service tickets closed daily (average)

Monthly knowledge base contributions

Billable/project hour targets

What We're Looking For

Education & Experience

Diploma or Degree in IT (or equivalent industry certifications)

1-2 years' experience in a similar role





Experience within an MSP workplace supporting multiple clients

Background in infrastructure and/or endpoint support

Technical Skills

Strong knowledge of Microsoft 365 security solutions

Experience with Windows Server (Hybrid), IIS, SQL

Solid understanding of Azure (VMs, Storage, AKS, App Gateway, VNETs, Policies)

Knowledge of business continuity tools (ASR, Backup, Soft Delete, Replication)

Networking

TCP/IP, NAT/PAT, DNS

Routing & switching

VNET Gateways, ACLs, NSGs

Security

Security principles and attack vectors

SIEM management

Vulnerability management

Familiarity with tools such as Microsoft Defender, Sentinel, Tenable, Umbrella

Automation & DevOps

Basic PowerShell scripting

Simple security runbooks

Working knowledge of Linux administration

Soft Skills We Value

Strong analytical and problem-solving ability

Ability to explain technical issues to non-technical stakeholders

Exceptional time management in fast-paced environments

Research-driven mindset with awareness of emerging security trends

Leadership qualities and mentoring capability

Certifications

You will be required to obtain and maintain at least four certifications across a minimum of two vendors, including options such as:

- Microsoft (AZ-104, AZ-700, SC-200, SC-300, SC-400, SC-900, AZ-800/801)
- Fortinet (NSE 1-3)
- ITIL4 Foundation

Benefits

- Rewards & Recognition programs
- Salary sacrifice options
- Extended hours allowance
- Global outreach opportunities




- Clear career progression pathway

Key responsibilities

Monitor and respond to security incidents across critical systems

Perform incident triage, containment, and restoration

Assist in Root Cause Analysis for major incidents

Manage intermediate SIEM activities

Deliver security reports and vulnerability remediation advice

Isolate, replicate, and resolve technical and security issues

Handle ticket escalations from junior engineers

Maintain detailed troubleshooting documentation

Provide compliance assessments across multiple regions

Mentor junior team members

About you

Diploma or Degree in IT or equivalent industry certifications

1-2 years' experience in a similar role

Experience within an MSP environment supporting multiple clients

Background in infrastructure and/or endpoint support

Strong knowledge of Microsoft 365 security solutions

Experience with Windows Server (Hybrid), IIS, SQL

Solid understanding of Azure (VMs, Storage, AKS, App Gateway, VNETs, Policies)

Knowledge of business continuity tools (ASR, Backup, Soft Delete, Replication)

Working knowledge of Linux administration

Basic PowerShell scripting

- Rewards & Recognition programs
- Salary sacrifice options
- Extended hours allowance
- Global outreach opportunities
- Clear career progression pathway

About us

CNS is a global Managed Service Provider with over 25 years in the industry and a team of 80+ professionals worldwide. As a Microsoft Gold Partner and ISO 27001 certified organisation, we deliver secure, compliant, and high-performance technology solutions to clients across multiple regions. We pride ourselves on technical excellence, strong client relationships, and a culture built on collaboration and continuous improvement.

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📌 Security Analyst (New South Wales)
🏢 CNS Australia
📍 New South Wales