Findmea Recruitment has been exclusively engaged to source and vet a Key Account Manager for an International Freight Forwarder. Based in their rapidly expanding Brisbane office, this opportunity will give you access to all their key Queensland based customers. Working closely with the M.D, national sales team and local Ops team, the role is set for someone to make it a huge success. The business is investing heavily on tech upgrades including the use of A.I. The average tenure for its employees is 5 years. It has a track record of providing career development and clearly defined career pathways.
Job Overview:
We are seeking a highly motivated and experienced Key Account Manager to join this dynamic Forwarder. As a Key Account Manager, you will be responsible for managing and growing key client accounts. You will work closely with these clients to understand their needs and provide them with the best logistics solutions. This is a full‑time, permanent position based in the SE Suburbs of Brisbane.
Key Responsibilities:
Place freight with shipping lines & overseas agents
Work with customer service team to ensure clients are informed of delays to ETAs and managed accordingly.
Liaise with transport companies on tariffs and one‑off quotations.
Liaise with clients & potential new prospects, convert enquiries into business.
Quoting and following up all quotes to be uploaded and maintained in Salesforce.
Update Salesforce CRM with quotes and sales activity.
Ensuring Track & Tracing is in place for clients.
Qualifications and Skills:
Minimum of 3 years of experience in account management or sales
Proven track record of managing and growing key accounts
Strong communication and negotiation skills
Excellent organizational and time-management skills
Ability to multitask and work in a fast‑paced environment
Proficiency in MS Office and Cargowise software
Australian citizenship or permanent residency
Reasons to apply?
Competitive salary and commission structure
Opportunity for career growth and development
Progressive and supportive work environment
Work with top customers in various industries
Access to training and resources to enhance your skills