About Us:

We are a large-format venue and part of a growing pub group, with strong food, beverage and accommodation trade. With an already busy and diverse operation, we’re excited to soon welcome a brand-new gaming room, adding another key offering to the venue and complementing our existing facilities.

Key Responsibilities:

Oversee daily operations, ensuring a high level of customer and staff satisfaction.

Maintain and manage administrative tasks with the ability to delegate and complete on time and to deadline.

Lead, mentor, and develop a professional team focused on excellent service in all departments.

Implement strategies to optimize occupancy and revenue while maintaining a welcoming atmosphere.

Manage financial performance, including budgeting and cost-control measures.

Ensure compliance with all health, safety, and licensing regulations.

Alongside Senior Management, develop marketing initiatives that align with the venues identity.

Foster strong relationships with guests and the local community.





Address customer inquiries and concerns professionally and promptly.

Uphold venue cleanliness and quality standards, pushing both yourself and the team to present all areas to the fullest of their potential at all times.

Qualifications:

Proven experience as a General Manager or in a similar role in the hospitality industry.

Solid leadership and team management skills.

Excellent communication and interpersonal abilities.

Financial expertise in budgeting and revenue management.

Familiarity with hospitality management software and booking systems.

Flexibility to work varied hours, including weekends and holidays.

What We Offer:

Achievable KPI bonus structure.

$13,000 annual food and beverage allowance.

Opportunities for professional development and growth.

Relocation assistance and/or sponsorship for the right candidate.

#J-18808-Ljbffr

📌 General Manager - Newcastle Super Pub (New South Wales)
🏢 seek.com.au
📍 New South Wales