Job Description

Job Task Analysis - City Development Administration

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- Enjoy a diverse role combining customer service and administration
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- Develop your customer service and administration skills
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- Collaborative and positive team culture
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- Flexible working options available
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- Permanent Full-time role
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- $76,383 - $81,228 per annum (dependent on experience) plus superannuation
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- Location: Cheltenham
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We are seeking an Administration Officer to join the Planning and Place Administration team. Reporting to the Coordinator Planning and Place Administration, your role is to:

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- Be the first point of contact for customer enquiries, providing information and directing enquiries relating to Planning, Building and City Strategy services
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- Provide administrative support across planning and building services, including application processing, documentation, notifications and correspondence
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- Support community consultation activities and stakeholder communications
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- Work collaboratively across teams to deliver high-quality customer service and contribute to continuous improvement
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About you

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We're looking for someone with:

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- Knowledge of the Victorian Planning and Environment Act 1987, the Subdivision Act 1988 and/or the Building Act 1983, Building Regulations 2006 and Building Code of Australia and any relevant regulation would be an advantage
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- Experience in the processing of planning and building applications.
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- Knowledge of computer software including but not limited to Microsoft Office suite and Pathway
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- The ability to handle enquiries in a professional and customer focused manner
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- Customer service excellence and sound communication skills
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The right candidate will be able to demonstrate the City of Kingston's values of

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We make a difference We show care and respect We take pride in our work We are better together

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Enquiries

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For any enquiries about the position, please contact Julianne Turner, Coordinator Planning and Place Administration at [email protected]

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To be considered for this role, applicants must have the legal right to work in Australia.

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For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at [email protected]

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About Kingston

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Kingston Council's collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

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We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health,



parks and gardens, planning, arts and management.

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Why you'll love working for us?

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At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds.

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- Hybrid work options – average 2 days working from home (or pro rata)
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- Flexible Work Options, including remote and work flexible work hours
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- Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers)
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- Learning and development opportunities through professional development programs
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- Access to accrued day off every four weeks (Full time employees only)
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- Purchase leave options
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- Career development opportunities
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- Study/development assistance
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- Discounted gym memberships
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- 16 weeks paid parental leave for both primary and partner carers
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- Employee Assistance Programs (EAP)
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- Social club events
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- Close to Public transport
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- Free Onsite parking
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Kingston City Council is an equal prospect employer, committed to reconciliation and being a child safe organisation.

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We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

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Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.

📌 Planning & Place Administration Officer (City of Kingston)
🏢 City of Kingston Careers
📍 City of Kingston