Job Description

IT Support Engineer - up to 30K + 2x Overtime - TamworthAn exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The setting is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.IT Support Engineer experience:

- Windows 7 and Windows 10 Operating Systems
- Office 365 Email Solutions
- Intune
- Autopilot
- Exchange 2007/2010/2013/2016 Mailbox Management
- Active Directory Users/Computers Management
- Basic Client-side Networking experience




- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware.

We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

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📌 IT Support Engineer (North Tamworth)
🏢 ITSS Recruitment
📍 North Tamworth