The Duty Manager is responsible for leading shift operations across all cinema departments, ensuring exceptional customer service, operational efficiency, and full compliance with company policies and WHS standards.

Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight our customers. We're all about making our customers’ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you!

EVT has an endless range of roles and careers paths to explore across over 140entertainmentexperiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Key Responsibilities

- Lead and oversee all cinema operations during shifts, ensuring seamless delivery across all departments.
- Supervise, coach, and support team members to maintain productivity, performance, and service standards.




- Ensure exceptional customer experiences by proactively resolving issues and maintaining high presentation standards, including projection quality.
- Uphold compliance with WHS, company policies, and operational procedures, including incident management and reporting.
- Manage administrative tasks, stock control, and readiness for events and campaigns to support business performance.

What You’ll Bring

- Solid leadership experience with the ability to motivate, develop, and manage teams in a quick-paced environment.
- Solid operational knowledge with a focus on delivering high-quality customer service and consistent standards.
- Excellent problem-solving and decision-making skills, with the ability to remain composed under pressure.
- Good understanding of compliance, safety, and operational procedures within a multi-department environment.
- Effective communication and organisational skills, with the ability to manage priorities and work independently.

How You Work

- Daymaker ethos — no one’s too big for the small things.
- Hands-on and non-hierarchical — leads from the front.
- Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day.

- 50% offdining andstays across EVT hotels – QT, Rydges,Atura,LyLoand more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.

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📌 Duty Manager - Event Cinemas Chermside (Queensland)
🏢 EVT
📍 Queensland