Fraud & Scams Ops Team Leader - Customer Outcomes (Parramatta)

Fraud & Scams Ops Team Leader - Customer Outcomes (Parramatta)

30 Aug
|
Westpac Group
|
Parramatta

30 Aug

Westpac Group

Parramatta

Westpac Group is seeking a proactive Team Manager to lead our Fraud and Scams Operations team in Australia. You will drive customer outcomes, manage people and processes, and ensure risk and dependencies are controlled while delivering commitments.

You will mentor staff to build capability, optimise real-time management and leverage WFM/AOM tools to improve efficiency and service levels across all Westpac brands, with a focus on care, clarity and consistency.

#J-18808-Ljbffr

📌 Fraud & Scams Ops Team Leader - Customer Outcomes (Parramatta)
🏢 Westpac Group
📍 Parramatta

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