Easygo Gaming in Melbourne seeks a Customer Support Representative to manage a high-volume inbox, triage live chats, emails and tickets within SLA, and collaborate with Payments, KYC and Tech Support to resolve issues. You will identify trends and help improve workflows to deliver secure, smooth player experiences.
The role emphasizes real-time problem solving, front-line insights, and communicating clearly with customers, shaping operational strategy in a rapid-paced environment.