Westpac Group is seeking a Customer Communication & Experience Manager to lead the development and delivery of customer communication strategies around business, product and regulatory changes. The role spans collaborating with marketing, risk and delivery teams to craft transparent, timely, customer-centric communications that enhance experience.
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You'll map journeys, harness insights, and shape approaches to improve understanding, advocacy and outcomes across channels.
📌 Customer Communications & Experience Manager (12-Month FTC) (New South Wales)
🏢 Westpac Group
📍 New South Wales
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