About the role

This is a varied, hands-on role combining troubleshooting, general property maintenance, minor repairs, gardening and grounds upkeep across the serviced apartment complex. You'll help keep 120 apartments, buildings and grounds well maintained, safe and looking their best for guests and residents. A key part of this role will be responding to maintenance issues in guest apartments and identifying practical solutions quickly and professionally.

Key responsibilities

- Responding to guest and management maintenance requests in a timely and professional manner

- Troubleshooting problems with appliances such as refrigerators, washing machines, dishwashers, ovens, televisions and other equipment

- Checking and troubleshooting air-conditioning issues, including basic operational faults, filters and settings

- Responding to blocked drains, slow drainage, leaking taps and other minor plumbing issues

- Carrying out minor repairs to fixtures, fittings, doors, locks, furniture and appliances where appropriate

- Basic painting and touch-up work

- Identifying the cause of maintenance problems and determining whether they can be resolved in-house or require a qualified tradesperson then assisting and coordinating with qualified trades and contractors where specialist work is required

- Recording maintenance issues and reporting completed work or follow-up requirements

- Gardening, pruning, weeding and general grounds upkeep including leaf blowing and general upkeep of public areas

- Keeping gardens, pathways, pool surrounds and outdoor areas neat and well presented

About you

- Has previous experience in property, hotel or resort maintenance, handyman work, facilities maintenance, gardening,



grounds maintenance or a similar hands-on role

- Is confident troubleshooting a variety of problems in guest apartments and common areas

- Has practical experience diagnosing issues with appliances, air-conditioning, plumbing, drainage, fixtures and fittings

- Can work methodically to identify the likely cause of a problem rather than simply treating the symptom or calling an expert as a default response

- Is practical and confident tackling a variety of minor repairs and maintenance jobs

- Has positive gardening and general grounds-maintenance skills

- Can work independently and use initiative

- Takes pride in keeping apartments, common areas and grounds clean, tidy and well presented

- Is reliable, organised and able to prioritise urgent guest issues

- Holds a current driver's licence

About us

Itara Jacana Serviced Apartments is located in Riverway, Townsville. We offer a varied and practical role with the prospect to troubleshoot and resolve a wide range of maintenance issues, a great working environment and friendly team, a supportive management team, the opportunity to work independently and take ownership of your area, and the opportunity to progress to permanent full time employment for the right person.

Benefits

- 25% staff discount on all meals and drinks at Riverway Café (350 metres from Itara Jacana Serviced Apartments)

- A varied and practical role with the opportunity to troubleshoot and resolve a wide range of maintenance issues

- A great working environment and friendly team

- A supportive management team

- The opportunity to work independently and take ownership of your area

- Opportunity to progress to permanent full time employment for the right person

📌 Maintenance and Groundskeeper (Thuringowa Central)
🏢 Itara Jacana Serviced Apartments
📍 Thuringowa Central