About the role

Based from our Clayton facility, you will attend service, warranty and commissioning work throughout metropolitan Melbourne, with occasional regional travel when required. You will be supported by an experienced technical customer service team and receive product-specific training from our service and engineering staff.

Key responsibilities
Diagnosing and repairing swimming pool pumps, filters, chlorinators, automation systems, heaters and associated equipment
Completing warranty and after-sales service calls
Commissioning current equipment and checking installations
Assisting pool builders, retailers and service technicians with technical issues
Explaining faults and solutions clearly and professionally to customers
Completing accurate electronic service reports and uploading photographs
Managing the tools, spare parts and stock carried in your service vehicle
Identifying recurring faults and providing helpful feedback to our engineering and product teams
Representing Insnrg professionally when attending customer sites

About you
Strong practical fault-finding and diagnostic ability
Experience servicing swimming pool equipment or similar mechanical, electrical or water-treatment equipment
Positive knowledge of pool hydraulics and water chemistry, or a willingness to learn




A professional and friendly approach when dealing with customers
The ability to work independently and take responsibility for completing each job properly
Good written communication and attention to detail
Dependable attendance, punctuality and personal organisation
A current Australian driver's licence
The physical ability to safely handle and replace pool equipment

About us

Insnrg is an Australian designer and manufacturer of technically advanced swimming pool equipment, including pumps, filters, chlorination systems, automation, gas heaters, heat pumps and secondary sanitisation equipment. We are growing and are looking for a dependable and technically minded Service Technician to join our Melbourne service team.

Benefits
Salary of $90,000–$100,000 plus superannuation, depending on experience and qualifications
Fully maintained service vehicle
Company-supplied tools and diagnostic equipment
Company mobile phone
Product and technical training
Support from experienced service, customer service and engineering staff
A permanent full-time role with a growing Australian manufacturer
Opportunities to develop your technical knowledge as our product range expands

📌 Service Technician – Swimming Pool Equipment Clayton
🏢 Insnrg Techne
📍 Clayton