About the role

This is a relationship-focused sales role. You'll be given an established customer base, and your focus will be on getting to know our customers, understanding their businesses, keeping in touch and identifying ways we can help them.

Key responsibilities
Building strong relationships with existing customers
Re-engaging customers we haven't heard from in a while
Keeping in regular contact and understanding what customers are working on
Helping customers find the right media, inks, laminates, finishing products and other solutions
Following up quotes, enquiries, samples and previous orders
Identifying opportunities where Total Image Supplies can provide additional products or support
Recognising larger equipment opportunities for our sales team
Keeping customer information and follow-up activity up to date

About you




Outgoing and personable who genuinely enjoys talking to people
Natural relationship builder who is confident picking up the phone
Interested in what customers are doing and positive at keeping conversations going
Organised, proactive and good at following things through
Understanding of the print industry and its applications would be a real advantage

About us

At Total Image Supplies, we help people print amazing things. For more than 20 years, we've supported Australia's print industry with leading brands across wide format printers, inks, media and finishing solutions. We're a family-owned Australian business with a solid reputation for product knowledge, honest advice, outstanding service and long-standing customer relationships.

📌 Outbound Customer Engagement Specialist Fairfield
🏢 Total Image Supplies
📍 Fairfield