Undertake intake and assessment in accordance with the Best Interests Framework, MARAM Framework and other relevant practice standards.
Provide crisis responses, safety planning, service planning and short-term interventions to assist clients to achieve improved safety and wellbeing outcomes.
Comply with legislative, organisational and program requirements relating to information sharing, privacy, confidentiality, data collection, record keeping and reporting, including the Family Violence Information Sharing Scheme (FVISS).
Work collaboratively with clients and families in a respectful, culturally responsive and trauma-informed manner, recognising the impact of cultural, social and environmental factors on engagement and outcomes.
Apply an integrated practice approach by collaborating with Orange Door practitioners, family violence services, Child and Family Services, Victoria Police, Senior Child Protection Practitioners, Aboriginal Practice Leads and other relevant stakeholders to deliver coordinated responses for children and families experiencing complex issues.
Participate in multidisciplinary case conferences, meetings and team-oriented planning processes to support integrated risk assessment,



decision-making and coordinated service delivery.
Provide services through a range of delivery methods, including telephone support, onsite appointments and if required, occasional outreach to clients’ homes or community-based settings.
Maintain accurate, timely and comprehensive client records, case notes, assessments and data entry within the Orange Door Client Relationship Management (CRM) system and other required systems.
Undertake occasional after-hours work as required and approved in accordance with organisational policies and relevant legislation.
Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and Family Life’s occupational health and safety (OHS) policies and procedures, including attending regular supervision and reflective practice.
Contribute to continuous improvement and integrated practice by sharing knowledge, practice insights and learnings, and participating in the review, development and implementation of systems, policies, procedures and service delivery approaches.

📌 Orange Door Practitioner Bentleigh City Of Bayside
🏢 FAMILY LIFE
📍 City of Bayside