Job Description

Front Desk Agent – Motel | Brisbane | 25–38 Hours Per Week

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We're looking for an experienced, friendly and reliable Front Desk Agent to join our Brisbane motel team.

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This is a great opportunity for someone who enjoys hospitality, is confident working independently, and can handle a busy front desk while providing excellent guest service.

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Previous motel, hotel or front desk experience is essential.

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About the Role

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You'll be responsible for helping ensure the smooth day-to-day operation of the motel, including:

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Welcoming guests and providing friendly, professional service
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Managing check-ins, check-outs and reservations
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Handling guest enquiries in person, over the phone and via email
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Managing bookings, payments and general front office administration
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Resolving guest issues confidently and professionally
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Working independently and keeping the front desk running smoothly during busy periods
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Assisting with general motel operations as required
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Able to work alone without being micro managed
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About You

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We're looking for someone who is:

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Experienced in hotel/motel reception or front office operations
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Friendly, positive and genuinely enjoys dealing with guests
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Reliable,



organised and able to work with minimal supervision
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Confident making decisions and solving problems
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Calm and professional during busy periods
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A strong communicator with excellent customer service skills
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Computer confident, ideally with experience using RMS or similar property management/booking systems
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Versatile with availability, including some weekends and evenings
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Willing and able to travel occasionally between our motel properties in Melbourne, Brisbane and Perth when required
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Hours & Chance

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Location: Brisbane
n Hours: Approximately 25–38 hours per week
n Employment: Full-time or part-time opportunities available
n Shifts: Adaptable roster, including weekends and evenings

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For the right person, there may also be opportunities to gain experience across our motel properties in Brisbane, Melbourne and Perth.

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Sponsorship may be considered for the right candidate after successfully completing a 6-month probation period, subject to eligibility and business requirements.

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If you're experienced, dependable, guest-focused and confident running a busy front desk, we'd love to hear from you.

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J-18808-Ljbffr

📌 Motel Manager Front Desk Agent Queensland (Australia)
🏢 Relax Inn
📍 Australia