Job Description

Dental Receptionist _Dee Why Family Dental

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We are seeking a highly organized and friendly individual to join our dental practice as a Casual / Part Time Dental Receptionist. As the first point of contact for patients, you will play a vital role in ensuring their experience is positive and effective. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask effectively in a quick-paced environment.

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3 days a week (days to be discussed)

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8.30am - 5.30pm

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What is required:

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Excellent verbal and written communication skills
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Strong organizational skills with attention to detail
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Ability to handle multiple tasks simultaneously
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Ability to maintain confidentiality
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Responsibilities:

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Acknowledge and greet patients
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Schedule appointments accurately using the practice's electronic scheduling system.
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Answer phone calls promptly and assist callers with inquiries or direct them to the appropriate staff member.
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Manage patient records by updating personal information accurately in the electronic database.
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Verify insurance coverage for current patients and update insurance information for existing patients.
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Collect co-payments or outstanding balances from patients at check-in or check-out as necessary.
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Maintain cleanliness and organization of the reception area including stocking brochures/pamphlets if required.
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Collaborate with dental staff regarding any changes in appointment schedules or urgent patient needs.
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Handle incoming/outgoing mail efficiently including sorting correspondence/documents as needed.
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Maintain a pleasant attitude, communicate well and respect all team members.
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📌 Dental Receptionist Dee Why Family Dental New South Wales
🏢 Qualitas Health
📍 New South Wales