As a global leader in aviation services, Swissport provides ground handling, cargo handling and passenger services to over 300 million passengers annually across 276 airports in 45 countries.
About Swissport
As a global leader in aviation services, Swissport provides ground handling, cargo handling and passenger services to over 300 million passengers annually across 276 airports in 45 countries.
The Chance
The Transport Services Manager leads Swissport's Transport business unit at Brisbane Airport terminals – including Bus Drivers, Passenger Facilitation Agents and Baggage Trolley Collectors – and delivers exceptional client management.
Key Responsibilities
Identify and implement service delivery models and process improvements
Lead continuous improvement using data and performance metrics
Champion change management supporting operational transformation
Ensure the team achieves defined key performance criteria
Essential Requirements
Leadership experience in a quick-paced, safety-focused service operation
Experience managing multi-client airport operations
Knowledge of enterprise bargaining agreements and industrial relations
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📌 Transport Services Manager Queensland
🏢 Aviation Careers Australia
📍 Queensland
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