Job Description

At Mercedes-Benz Berwick, Brighton, Waverley and Mornington, we're more than a dealership network—we're a legacy of excellence. As Australia's highest-volume and most-awarded Mercedes-Benz dealership group, we have proudly earned Metro Retailer of the Year and Circle of Excellence honours for more than a decade.

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Due to continued growth, we're seeking an experienced Warranty Officer to assist with warranty administration and processing claims. In this role, you will travel across our fourMercedes-Benz dealerships.

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Why Join Us?

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Competitive salary package plus commissions, negotiated based on experience
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Opportunity to work with a globally recognised luxury automotive brand
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Career development opportunities within a large automotive group
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A friendly, inclusive and supportive workplace culture
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Stable, long-term career prospect with an industry leader
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Patterson Cheney group discounts in Sales, Service, and Parts
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Bunnings Power Pass discounts
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Work with Victoria's most awarded Mercedes-Benz dealership group
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Luxury dealership settings and premium facilities, working with a excellent bunch of people.
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Job Description

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About the Role
n This is an on-site position that can be based at Mercedes-Benz Berwick, Waverley or Brighton, with regular travel required to support all dealership locations, including Mornington.

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Reporting to theAftersales and Service Managers, your responsibilities will include:

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Processing warranty claims and ensuring accurate documentation and submissions
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Liaising with Service Advisors, Technicians and Parts Departments to gather warranty information
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Monitoring claim progress and following up to ensure timely resolutions
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Maintaining accurate records of approvals, rejections and reimbursements
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Remaining up to date with Mercedes-Benz warranty policies and procedures
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📌 Warranty Officer Williamstown (Australia)
🏢 Patterson Cheney Group
📍 Australia