The business

A well known, well regarded organisation, with a large user base.

They are based in the Brookvale-Warringah area, and offer free parking on site. There are also bus options nearby.

The role

The role is a mix of 1st and 2nd level tech support - most of the issues relating to password issues, connectivity problems, hardware & cybersecurity.

The setting in Windows centric, and they run Active Directory and 365. There is though also some Mac work

The IT team are high available & provide exceptional support to their user base. They pride themselvers on providing an exceptional customer experience each and every time.

So what are we looking for?
Some commercial tech support experince, ideally from a Windows setting
Some IT certifications - probably a Cert IV or an IT Diploma.



MS or Cisco certs would also be beneficial
Excellent communication skills
A real customer centric, approachable nature
Someone happy to come onsite to the workplace 5 days a week

Your reward?
A quality tech support role with a well regarded, friendly team
A very hands on technical role
A very healthy salary of up to $95K base
6 weeks of paid annual leave
The chance to learn & grow

If that sounds like you, apply now! No need for a cover letter. Your CV will speak for itself

Balance Recruitment is committed to equal chance employment. We celebrate diversity and encourage people from all sections of the community to apply.

📌 It Support Officer Brookvale Based Up To $95k Base Manly (Australia)
🏢 Balance Recruitment
📍 Australia