Customer Support Technician Rapid Problem Solver Victoria

Customer Support Technician Rapid Problem Solver Victoria

29 Aug
|
Simpro Software
|
Victoria

29 Aug

Simpro Software

Victoria

Job Description

Simpro Software Pty Ltd in Melbourne is seeking a Customer Support Technician, Level 1, to engage with customers and internal stakeholders, delivering timely, empathetic support that aims to exceed expectations.

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You will manage inbound queries via phone or chat, troubleshoot issues, document cases, and collaborate across teams to improve the customer experience. This role emphasizes rapid problem-solving and knowledge-building in a cloud-based product suite.

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📌 Customer Support Technician Rapid Problem Solver Victoria
🏢 Simpro Software
📍 Victoria

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