Senior Incident Manager 24/7 Noc Leader New South Wales

Senior Incident Manager 24/7 Noc Leader New South Wales

29 Aug
|
Ericsson
|
New South Wales

29 Aug

Ericsson

New South Wales

Job Description

Ericsson GmbH in Sydney, Australia, seeks an experienced Incident Manager to join our Service Line Operations team. This role manages high-severity incidents across customer networks, driving swift recovery while maintaining customer focus.

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You will lead emergency management activities, coordinate bridges, engage support teams and own end-to-end incident planning and reporting in a 24x7 shift setting. Solid communication, calm decision-making and structured planning are essential, with

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📌 Senior Incident Manager 24/7 Noc Leader New South Wales
🏢 Ericsson
📍 New South Wales

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