It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence New South Wales

It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence New South Wales

29 Aug
|
The Missing Link
|
New South Wales

29 Aug

The Missing Link

New South Wales

The Missing Link is seeking an IT Help Desk Team Leader to mentor a quick-paced Service Desk in Sydney. You will own team performance, coach staff, and work hands-on to resolve incidents while delivering outstanding client experiences.

You will balance leadership with robust technical skills, ensuring SLAs are met, CSAT remains high, and processes are followed across on-prem, hybrid and cloud environments.
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📌 It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence New South Wales
🏢 The Missing Link
📍 New South Wales

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