Contact Centre Lead Hybrid Preston Victoria

Contact Centre Lead Hybrid Preston Victoria

29 Aug
|
Ingenico
|
Victoria

29 Aug

Ingenico

Victoria

Job Description

Ingenico is seeking a Preston-based Contact Centre Leader to guide a friendly, down-to-earth team. You will coach and develop up to 15 Agents, drive performance improvements, and partner with multiple internal teams to ensure top-notch customer experiences.

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The role emphasizes coaching, data analysis, and achieving SLAs/KPIs, with a hybrid work arrangement and a focus on building a customer-first culture. Candidates with robust leadership and communication skills will thrive in this workplace.

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📌 Contact Centre Lead Hybrid Preston Victoria
🏢 Ingenico
📍 Victoria

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