29 Aug
|
Ingram Micro Australia
|
New South Wales
29 Aug
Ingram Micro Australia
New South Wales
Job Description
Ingram Micro Australia Pty Ltd is seeking a Principal Support Engineer to drive rapid resolution of complex customer issues. This senior, hands-on role combines deep technical troubleshooting, log and API analysis, and leadership of high-severity escalations.
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You will collaborate with Engineering, Product, and external vendors to eliminate root causes, improve MTTR, and enhance the customer experience across our SaaS and distributed systems.
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J-18808-Ljbffr
📌 Senior Support Engineer: Datadog & Escalations Lead New South Wales
🏢 Ingram Micro Australia
📍 New South Wales