29 Aug
|
Optus Enterprise
|
Ryde
29 Aug
Optus Enterprise
Ryde
Job Description
Optus Enterprise is seeking 3 Senior Contact Centre Specialists to deliver technical support and managed services for enterprise Contact Centre settings. You will handle incidents, collaborate with vendors and stakeholders, and drive continuous improvement across platforms such as CXone, Omilia and AWS.
n
You bring 7+ years in Contact Centre support, solid troubleshooting, and a proactive mindset with ITIL knowledge to ensure SLA performance and customer satisfaction.
n
J-18808-Ljbffr
📌 Senior Contact Centre Tech Lead Cloud & Cx Expert Ryde
🏢 Optus Enterprise
📍 Ryde