29 Aug
|
Cbus Super Fund
|
Victoria
29 Aug
Cbus Super Fund
Victoria
Job Description
CBUS Super Fund in Melbourne is seeking a skilled Complaints Resolution Officer to identify, resolve and mitigate escalated complaints through adherence to ASIC RG271 and CBUS standards, collaborating with internal and external stakeholders to deliver timely outcomes.
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You will manage IDR and AFCA-referred cases, document findings clearly, and advocate for members while seeking root cause improvements. This is a full time, Melbourne-based role within our dedicated Complaints Team.
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J-18808-Ljbffr
📌 Senior Complaints Resolution Specialist Superannuation Victoria
🏢 Cbus Super Fund
📍 Victoria