Job Description

We are seeking an experienced Senior CloudOps Engineer to join the DevLabs Squad, supporting one of our largest and most critical technology platforms.

DevLabs is a mature, enterprise-scale container orchestration platform that powers hundreds of applications across the organisation. This is not a greenfield engineering role. Instead, it is suited to engineers who thrive in a highly operational setting and understand the importance of maintaining platform stability, security, reliability, and performance.

The platform spans both on-premises VMware infrastructure and AWS cloud environments, with Rancher providing the orchestration layer. DevLabs is managed through Infrastructure as Code principles and immutable infrastructure practices, ensuring all changes are automated, tested, and deployed consistently across more than 25 settings.

We're looking for someone who enjoys solving operational challenges, supporting customers, improving platform health,



and ensuring a complex platform continues to operate safely and securely throughout its lifecycle.

What You'll Be Doing
Provide day-to-day support for both production and non-production platform environments
Respond to and resolve customer and platform support requests during business hours
Perform platform upgrades and enhancements, including Kubernetes and Rancher upgrades
Identify, assess and remediate security vulnerabilities across the platform
Execute platform rebuilds through automation and Infrastructure as Code
Support ongoing platform maintenance and operational excellence initiatives
Drive continuous improvement opportunities across reliability, automation and support processes
Enhance observability capabilities through improved monitoring, dashboards and alerting
Work closely with engineering and platform teams to maintain platform health and availability
Contribute to operational documentation, runbooks and support procedures

📌 Senior Cloudops Engineer Devlabs Support/bau Melbourne (Australia)
🏢 NCS Australia
📍 Australia