As a brand ambassador for Longines, you will create memorable experiences for our clientele by delivering exceptional service, sharing your product expertise and cultivating lasting customer relationships. You will play a key role in achieving boutique objectives while upholding the standards of excellence synonymous with the Longines name. In this role, you will:
Deliver a personalised and elevated client experience that reflects the Longines brand
Build meaningful relationships with clients and develop long term customer loyalty
Consistently achieve individual and boutique sales targets and KPI’s
Support the Boutique Manager in the operations of the boutique, including:
Maintain impeccable visual merchandising and ensure the boutique setting reflects the prestige of the brand
Assist with boutique presentation, maintenance and stock count and replenishment
Develop and nurture the client database through proactive client engagement and follow up
Participate in ongoing product, brand and sales training programs
Be available to work a full time roster, including weekends and late-night trading as required.
About you
You are an enthusiastic and service driven professional who takes pride in delivering exceptional experiences and representing a globally recognised luxury brand. Your skills and experience will include:
- Previous experience within luxury retail, premium fashion, jewellery, watches, or a client focused premium setting
A proven ability to deliver outstanding customer service and exceed client expectations
Strong sales acumen with a passion for achieving results
Genuine appreciation for the Longines brand, heritage and values, with a commitment to continuous learning and product knowledge development
Excellent communication and interpersonal skills.
A collaborative team player with a proactive and positive attitude
Why Join Longines?
Along with competitive pay rates, we offer:
- Attractive performance-based incentive opportunities
Generous employee discounts across Swatch Group brands
Extensive learning and development opportunities, including access to global product and brand training
Apply Now
Don’t let a missing skill stop you. Research shows many people only apply when they match every single requirement. If you are passionate about luxury retail, client service excellence and timeless craftsmanship, we would love to hear from you.
📌 Longines Client Advisor Market St Haymarket
🏢 The Swatch Group Australia
📍 Haymarket
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