Responsibilities
Identification of the correct spare parts to ensure the customer receives the goods in full and on time.
Provide backup support for parts operations in VIC/TAS, WA/SA/NT, QLD, and Current Zealand
Provide spare part product information to customers.
Work in conjunction with customers and other departments to maximise sales opportunities.
Monitoring the effectiveness of parts processes including stock control and inventory
Provide professional and timely customer service to internal and external customers at all times.
Order stock from suppliers, including the factory in Germany.
Process and invoicing of internal and external customer sales orders.
Run and check transactional reports to ensure exceptions are identified.
Participate in the preparation and conduct of regular stock take activities.
Filing.
Liaise with service and sales personnel.
Comply with occupational health and safety requirements in the workplace.
Provision of timely and effective Administrative services such as but not limited to:
Developing required reports and correspondence
Maintenance of accurate records and files
Provide on-the-job training as required
Personal (i.e. individual's) health and safety performance and behaviour and that your acts or omissions do not adversely affect the health and safety of others
Compliance with Quality Assurance (QA) and Health Safety and Environmental (HSE) Policy and Procedures.
Alerting the organisation of potential or known problems that affect the quality of LAS products and services
Initiate recommendations for improvement of the organisation's policies and processes
Skills & Experience
Previous experience in a fast moving spare parts department
Customer service skills
Analytical skills
Literacy and numeracy




Determining and addressing customer needs
Liebherr product knowledge
Interpret Liebherr technical documentation, drawings and schematics
Monitoring parts processes including stock control and inventory management
Ordering stock
Operate lifting and working at heights equipment
Sales skills including up-selling techniques
Report writing - technical
Intermediate computer skills
Self-development (i.e. Technical and Behavioural competencies)
Our Offer
What's in it for you?
Additional week of bonus annual leave
Paid parental leave
Ongoing career development and progression opportunities
Employee discounts with Woolworths, JB Hi-Fi, Rebel Sport and many more
Discounted corporate health insurance
$1,300 annual Health & Wellbeing Payment to invest in your health, fitness or wellbeing.
Work for a global OEM recognised for engineering excellence
One Passion.
Many Opportunities.
The Company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent.
Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry.
Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand.
Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty.
Ltd.
1-15 James Erskine Drive
**** Sydney
Australia (AU)
Contact
Jennine Williams
******
#J-*****-Ljbffr

📌 Parts Interpreter (New South Wales)
🏢 Liebherr Group
📍 New South Wales