Pulp Service Account ManagerAustralia & New Zealand
Join ANDRITZ and help drive the future of pulp and paper mill performance across Australia and New Zealand.
About ANDRITZ
ANDRITZ is a global technology group that partners with customers across industries including pulp and paper, metals, hydropower and solid/liquid separation.
We provide advanced plants, equipment, services and digital solutions, with a strong focus on innovation, sustainability and long-term customer relationships.
We're looking for a people-oriented engineer who enjoys building relationships, solving problems and helping customers improve performance.
If you combine strong interpersonal skills, technical credibility, commercial awareness and a passion for customer success, we would like to hear from you.
About the Role
As Pulp Service Account Manager, you will be the trusted link between our customers and the global ANDRITZ organisation.
Working closely with mill management, operations and maintenance teams, you will identify opportunities to improve reliability, productivity and asset performance through service, upgrade and optimisation solutions.
This role offers a unique blend of engineering, customer engagement and business development across some of the most advanced pulp mill technologies in the industry.
What You'll Be Doing
Build and strengthen customer relationships across Australia and New Zealand
Develop a clear understanding of customer goals, challenges and improvement priorities
Identify service, optimisation, upgrade and rebuilding opportunities
Support inspections, shutdowns, troubleshooting and technical discussions
Coordinate solutions with global ANDRITZ product specialists




Develop proposals and present value-adding solutions to customers
Assist customers to maximise equipment performance and lifecycle value
Support long-term customer partnerships and regional business growth
About You
Engineering degree (Mechanical, Chemical or similar)
Typically ***** years' relevant experience in pulp and paper, industrial services, manufacturing or another heavy process industry
Strong relationship-building and communication skills
Commercially aware with a customer-first mindset
Practical problem solver with sound technical capability
Comfortable engaging with operators, maintenance teams, technical specialists and senior management
Self-motivated and able to work independently across the ANZ region
Experience in kraft pulping, fibreline operations, chemical recovery, boilers or industrial process equipment will be highly regarded.
Why ANDRITZ?
Global technology leader with a strong presence in the pulp and paper industry
Diverse and rewarding customer-facing role
Strong technical support from international experts and Product Groups
Ongoing training and professional development
Long-term career opportunities within a global organisation
Opportunity to make a real impact with leading pulp producers across Australia and New Zealand
Location
Melbourne preferred; however, applications from elsewhere in Australia or New Zealand will be considered.
Regular travel throughout Australia and Current Zealand, together with occasional international travel, will be required.
Join ANDRITZ and help drive the future of pulp and paper mill performance across Australia and New Zealand.
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📌 Pulp Service Account Manager (Melbourne)
🏢 Andritz
📍 Melbourne