Casual, Part-Time or Full-Time Opportunities Available
Location: Hybrid (Work from Home and Office-Based)
Help Make a Difference Behind the Scenes
At Bright Access, we believe every person deserves the opportunity to live with independence, dignity, and choice.
We are seeking a highly organised and detail-oriented Accounts Administration Officer to join our growing team.
If you enjoy working with numbers, improving systems, building strong stakeholder relationships, and supporting high-quality service delivery, we'd love to hear from you.
Why Join Bright Access?
Bright Access is a registered NDIS provider delivering person-centred support services that promote independence, inclusion, and quality of life.
Our work is guided by the NDIS Practice Standards and our BRIGHT Values: Balance, Reliability, Integrity, Growth & Innovation, Happiness, and Teamwork.
When You Join Bright Access, You'll Enjoy
A supportive leadership team committed to your success
Ongoing training and development through our internal Bright Access Training Hub
Genuine opportunities for career progression
Flexible hybrid working arrangements
A positive and inclusive workplace culture
A strong focus on employee wellbeing and work-life balance
Novated leasing opportunities
Discounts and cashback offers through leading retailers
Access to a confidential Employee Assistance Program (EAP)
About The Role
As an Accounts Administration Officer, you will provide high-level administrative, financial, and operational support to ensure the smooth running of organisational processes.
You will play a key role in supporting participant onboarding, funding management, invoicing, payroll, compliance, and financial reporting while maintaining accurate records and delivering exceptional customer service.
Your Responsibilities May Include
Participant Onboarding and Funding
Facilitating the onboarding of new participants, including account setup and completion of required documentation
Interpreting NDIS plans and maintaining participant funding records
Monitoring participant budgets and funding utilisation
Liaising with participants, stakeholders, and internal teams regarding NDIS funding and supports




Responding to enquiries relating to participant accounts and funding arrangements
Financial Administration
Preparing and monitoring budgets for supported accommodation services
Processing and reconciling invoices, payments, and financial transactions
Tracking participant funding utilisation and preparing financial reports
Monitoring organisational cash flow and financial performance
Supporting accurate financial record keeping and reporting
Invoicing, Claiming and Reconciliation
Preparing and lodging NDIS claims through PRODA
Processing participant invoices and financial transactions
Monitoring outstanding accounts and following up discrepancies
Reconciling accounts payable, accounts receivable, and bank statements
Supporting teams to meet invoicing deadlines
Payroll Administration
Managing timesheet collation and payroll processing
Supporting employees and managers to meet payroll deadlines
Maintaining accurate payroll records
Ensuring payroll processes comply with relevant legislation and Award requirements
Communication and Stakeholder Liaison
Providing clear and accurate information regarding accounts, funding, and invoicing
Supporting collaboration between finance, operations, rostering, and service delivery teams
Building positive relationships with participants, staff, and external stakeholders
Delivering a high standard of customer service
Systems, Reporting and Continuous Improvement
Utilise accounting, payroll, and Microsoft Office systems effectively, including Xero, Employment Hero, and Budgetly where applicable.
Maintaining accurate records and reporting systems
Producing financial reports and operational data
Using accounting, payroll, and Microsoft Office systems effectively
Supporting organisational compliance and audit requirements
About You




We are looking for people who demonstrate:
High attention to detail and a commitment to accuracy
Strong analytical and problem-solving skills
Excellent organisational and time management abilities
Robust written and verbal communication skills
The ability to build trust and rapport with diverse stakeholders
Minimum two years' experience in a finance, billing, accounts, or payroll role within the NDIS or disability sector.
Certificate IV or higher in Business Administration, Finance, or Accounting, or equivalent experience within the NDIS sector.
Alignment with the BRIGHT Values of Balance, Reliability, Integrity, Growth & Innovation, Happiness, and Teamwork.
Essential Requirements
Sound understanding of payroll processes and current SCHADS Award requirements.
Certificate IV or higher in Business Administration, Finance, Accounting, or a related field (or equivalent experience)
Proficiency with accounting, payroll, and expense management systems
Advanced Microsoft Excel skills and strong Microsoft Office capability
Sound understanding of payroll and timesheet processes
Strong organisational, analytical, and problem-solving skills
National Police Check
Current Australian Driver Licence
Valid and unrestricted Australian work rights
Ability to work remotely and attend office locations as required
Access to a reliable internet connection and computer
Desirable Qualifications And Experience
Experience in a finance, billing, or accounts role within the NDIS or disability sector
Knowledge of NDIS funding, pricing arrangements, and claiming requirements
Experience using Xero, Employment Hero, and Budgetly
Proficiency in NDIS claiming through the myplace provider portal (PRODA) and understanding of NDIS legislation and funding arrangements.
Experience processing payroll under the SCHADS Award
Familiarity with NDIS claiming through the myplace provider portal (PRODA)
Understanding of GST and BAS processing
Knowledge of NDIS legislation and funding arrangements
Job Type:
Casual, Part-Time or Full-Time
Work Location:
Hybrid (Work from Home and In Person)
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📌 Accounts Administration Officer (Victoria)
🏢 Bright Access
📍 Victoria