What began in **** as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.
Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.
What you'll do:
Based in Brisbane, the Key Account Manager role focusses on key customer management around growth, retention, processes, supply operations & private label.
This is done through utilising your strong pharmacy/wholesale background, all technology available, whilst collaboratively working with supply chain to influence the service promise.
The major emphasis is on managing large groups whilst liaising with customers to generate additional sales and growth.
Reporting to theState Managerthe responsibilities for this role include, but are not limited to:
Leading a team of BDMs in field activities to ensure all KPI's are met
Oversee call cycle and CRM activity of the team
Ensure territory budgets and recent business targets are met
Communicate buying opportunities and promotions in conjunction with state-based sales teams in line with national merchandise team direction
Work collaboratively with key clients, major groups, and Supply Chain to maximise sales across the network
Ongoing analysis of competitor's pricing policies and margins to ensure API is competitively positioned in the marketplace
Coordinate pricing activities to ensure pricing strategies are optimised
Generate and analyse reports to ensure group contract and API obligations are met
Provide exceptional service to internal and external stakeholders by delivering KPIs and maintaining positive working relationships




Manage the preparation and rollout of any ethical /OTC parcel deals for the State
Other related duties as directed by the State Manager
What you'll bring:
A minimum of 5 years Sales or Account Management experience, preferably within a pharmaceutical wholesale operation
Ability to quickly establish and maintain strong professional relationships
Excellent communication and negotiation skills
Extensive experience in generating and analysing reports
Ability to remain calm during times of pressure and effectively deal with conflicting deadlines
Familiarity of financial reports and able to plan a course of action to improve results
Well-developed ability to identify new business opportunities
Strong commercial focus & business acumen
The drive to achieve and exceed targets
Excellent time management and multi-tasking skills
Why us?
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics
Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
Novated leasing options
Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
Aboriginal and Torres Strait Islander Applicants
Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.
As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
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📌 Key Account Manager Qld (Queensland)
🏢 Wesfarmers Health
📍 Queensland