We're partnering with a growing retail consumer brand looking for a hands‐on Ecommerce Specialist to take ownership across its online store, customer lifecycle and digital customer experience.
About the Role
This is a broad, commercially focused role suited to someone who enjoys being close to the work.
You'll work across Shopify, CRM, ecommerce trading, customer journeys and conversion optimisation, with plenty of opportunity to test ideas and directly influence online performance.
Responsibilities
Day-to-day management and optimisation of the Shopify store
Ecommerce trading, merchandising, promotions and product launches
Building and improving email and SMS campaigns and automated customer journeys
Customer segmentation, database growth and retention activity
Improving product, collection and landing pages
Identifying opportunities to improve conversion and the mobile customer experience
Testing and optimising customer journeys across acquisition, purchase and repeat purchase
Monitoring ecommerce and CRM performance using Shopify, GA4 and associated platforms
Coordinating with creative, development and external partners where required
Maintaining a prioritised pipeline of website, CRM and conversion improvements
Qualifications




We're looking for someone with solid hands‐on ecommerce experience who is ready to take greater ownership of the online customer journey.
Required Skills
Previous experience in an Ecommerce Specialist, Senior Ecommerce Specialist or similar role
Solid hands‐on experience with Shopify
Experience with CRM, email marketing and automated lifecycle journeys
Exposure to platforms such as Klaviyo, Braze, Emarsys or similar
Understanding of ecommerce merchandising and conversion optimisation
Experience using ecommerce and customer data to identify opportunities
GA4 or similar digital analytics experience
Strong attention to detail and confidence managing multiple priorities
Experience within a consumer, retail or direct‐to‐consumer environment would be highly regarded
Preferred Skills
You don't need to have done everything.
We're particularly interested in people who are strong across ecommerce and Shopify and have meaningful exposure to CRM, retention and customer lifecycle marketing.
Pay range and compensation package
$80,000 – $120,000 + super
Equal Opportunity Statement
This is a confidential search, so further information about the business will be provided to suitable candidates during the recruitment process.
#J-*****-Ljbffr

📌 Ecommerce Specialist (Melbourne)
🏢 Uplift Recruitment
📍 Melbourne