Additional Information
Job Number********
Job CategoryRooms & Guest Services Operations
Location1 Barrack Street, Perth, Western Australia, Australia, **** VIEW ON MAP
ScheduleFull Time
Located Remotely?
N
Position TypeNon-Management
Guest Arrival Captain
At The Ritz-Carlton, Perth, our Ladies and Gentlemen are the most significant resource in our commitment to delivering exceptional experiences to our guests.
We are seeking aGuest Arrival Captainwho can help us grow, build lasting relationships, and inspire excellence.
Unmatched global perks – Enjoy exclusive discounts on hotel stays and dining across Marriott International properties worldwide for you, your family, and friends
Grow your career without limits – Access world-class training, development programs, and endless career opportunities within the world's largest hotel group
Invest in your future – Benefit from industry-leading learning programs and professional development resources designed to help you succeed
Feel valued every day – Be recognised and celebrated through ongoing employee recognition initiatives
Enjoy local perks – Access exclusive discounts at nearby retail and lifestyle venues
Birthday perks – Celebrate your special day with a paid day off
Be part of something bigger – Join a global brand that champions diversity, inclusion, and equal opportunities for all
About The Role
Duties
As the first hotel contact provide a warm welcome to all guests/visitors
Greet and escort guests to rooms.




Open doors and assist guests/visitors entering and leaving property.
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
Identify and explain room features to guests.
Oversee and control all movement on the Hotel Driveway
Delegate parking and luggage assistance to the porter/valet team
Supply guests with directions.
Arrange transportation for guests/visitors, and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.
Skills & Experience
Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
I'm Alert Food Safety Certification (from City of Perth)
Experience working in customer service role preferable
Passion for customer service
Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
#s-dni
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the r... [truncated] ...
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
#J-*****-Ljbffr

📌 Guest Arrival Captain (Western Australia)
🏢 The Ritz-Carlton Hotel Company
📍 Western Australia