Profectus is seeking an experienced Change Analyst to support a regulatory reform program within an Australian Government agency.
The role sits within a program delivering new processes, tools and technology to administer significant legislative change.
The work centres on supporting User Acceptance Testing and Go Live activities with business stakeholders, including preparing communications and supporting material, running surveys and feedback activities, tracking change progress and working with delivery teams to build change activity into agile workflows.
Key Responsibilities
Support the development and delivery of communications, surveys and supporting change material
Support stakeholder engagement activities, including collection and analysis of feedback
Support business readiness, User Acceptance Testing and Go Live activities for current technology solutions
Monitor and report on tactical change progress, identifying risks and escalating issues
Work with project teams, business analysts and subject matter experts to build change activities into agile delivery workflows
Support resistance management by responding to stakeholder concerns and offering practical solutions
Prepare clear and concise documentation, reporting and presentation material for a range of audiences
Analyse change and adoption data and present findings to program leadership
Ensure change activities align with organisational standards,



policies and work health and safety requirements
Required Experience
Up to three years experience in change management or a closely related discipline
Hands on experience working within a complex program of work
Experience in agile environments, including support for User Acceptance Testing, technology Go Live and customer service projects
Strong verbal communication and stakeholder engagement skills
Ability to produce clear and concise documentation and reporting
Skilled in data analysis and presentation of findings
Self motivated, with a willingness to learn and a practical approach to delivery
Experience working within a complex program in an Australian Government agency
Tertiary qualifications in a relevant discipline
Prosci or ADKAR change management knowledge
Security Clearance Requirements
Must be an Australian Citizen
Must have an active Baseline Security Clearance (minimum)
Working Arrangements
Hybrid, Canberra (preferred)
Candidates in Melbourne, Sydney and Brisbane will also be considered.
Why Profectus
Profectus partners with Australian Government agencies to deliver trusted ICT capability across complex delivery programs.
We take a long term, relationship driven approach, supporting our people across the full lifecycle of their engagement while contributing to outcomes of national importance.
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📌 Change Analyst (Canberra)
🏢 Profectus
📍 Canberra