The Role
As a Continuous Improvement Specialist, you'll drive continuous improvement across Supply Chain, Central Kitchen, Production, Logistics and Restaurants, identifying, prioritising and delivering initiatives that improve productivity, reduce cost, optimise inventory and increase efficiency across the value chain.
You'll report to the COO and work cross-functionally with Supply Chain, Central Kitchen, Logistics, Food Safety, Operations and Finance.
You'll Have
Demonstrated experience in Supply Chain, Operational Excellence, Manufacturing, Industrial Engineering, Continuous Improvement or a similar role within a fast-paced consumer goods or food environment
A proven track record of delivering measurable productivity, cost and quality improvements
Strong understanding of end-to-end supply chain, production, logistics and inventory management principles
Experience applying Lean and structured problem-solving techniques, including process mapping, value stream mapping, root cause analysis and standard work
Strong analytical skills, with experience building business cases and leading cross-functional projects from concept through to implementation
Exceptional collaboration and stakeholder management skills across all levels of the business
Advanced Microsoft Excel skills and experience using business intelligence and reporting tools to analyse performance and support decision-making
Experience working with ERP, WMS or inventory management systems
Tertiary qualifications in Supply Chain Management, Operations Management, Engineering, Business or Commerce are desirable.
Key Responsibilities
Reporting to the COO, you'll take ownership of building and implementing the systems, processes and operating disciplines that enable the business to scale.
This includes embedding Lean principles, establishing performance reporting and operating rhythms, standardising ways of working,



capturing operational knowledge and developing leaders to make data-driven decisions.
You'll Be Expected To
Identify, prioritise and lead a pipeline of improvement initiatives across Supply Chain, Central Kitchen, Logistics and Restaurants
Apply Lean methodologies and structured problem-solving, including process mapping, value stream mapping, root cause analysis and standard work, to remove waste and variability
Build robust business cases for improvement initiatives, quantifying cost, productivity and service benefits, and track delivery against them
Lead cross-functional projects from concept through to implementation, managing scope, timelines, budget and stakeholder alignment
Design and embed performance reporting, scorecards and operating rhythms that give leaders real-time visibility of labour, yield, OTIF, inventory and waste
Strengthen operational governance across the value chain, ensuring consistent standards, controls and escalation pathways
Partner with Finance to track and report the commercial impact of improvement initiatives, including cost savings and ROI
Support inventory optimisation across Central Kitchen and Restaurants, working with Supply Chain and Logistics to reduce waste and improve availability
Standardise ways of working across sites and functions, developing SOPs, playbooks and standard work documentation
Capture and codify operational knowledge so improvements are sustained beyond the life of individual projects
Coach and build capability in leaders and operational teams,



embedding a culture of continuous improvement and data-driven decision making
Act as a trusted advisor to Operations, Supply Chain, Central Kitchen and Restaurant leaders, building alignment and driving outcomes without relying on direct authority.
Benefits
A fun and dynamic work environment
Competitive compensation
Free FISHBOWL lunch on weekdays
Discounts across locations for you and your loved ones
Training and continuous opportunities for career advancement
Team parties, sport events, and heaps more.
We're always up to something!
Why Fishbowl?
FISHBOWL is one of Australia's fastest-growing food brands, offering fresh, made-to-order bowls with an Asian twist.
Founded in **** in Bondi, we have expanded to over 60 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast).
In ****, we began our global expansion with the opening of our first restaurant in New York City (trading as THISBOWL).
Our founding mission – to change the culture of quick food – continues to drive our team of quality-obsessed foodies who are dedicated to product excellence as we grow.
Interview Process
Initial pre-screen call with our Recruitment team (20 min)
1st round interview with the hiring manager – diving deeper into your experience and the scope of the role (online, 30 min)
Case study panel with the hiring manager and/or Head Office senior leaders – present a case study, which will be provided to you in advance.
This exercise is designed to test your thinking so we can understand your approaches to structuring work; it's not designed to be an exhaustive piece of work (in-person, 1 hour)
Final stage interview with the hiring manager and/or Head Office senior leaders (in-person, 1 hour)
Reference checks and move to offer.
#J-*****-Ljbffr

📌 Continuous Improvement Specialist (New South Wales)
🏢 THISBOWL FISHBOWL
📍 New South Wales