The GrassReally is Greener at Envirochoice Food Packaging Australia!
Looking for a job where you're more than just a number?
A role where you can build real connections - not just with customers, but with a company that truly cares about sustainability and making a difference?
AtEnvirochoice Food Packaging Australia , we're not just about packaging - we're about better packaging.
Founded in Perth in ****, we started as a family-run business with a vision – to deliver smarter, more sustainable food packaging solutions.
Over the years, we've grown into a trusted national supplier, expanding across Australia.
As we grow, our promise remains the same – delivering the right product, at the right price, on time.
Now, we're looking for a vibrant Customer Service Officer to be the voice of our brand and the heart of our customer support for our WA Head Office Operations.
Part time 30 hours per week - 8am - 2:30pm.
The Opportunity
As a Customer Service Representative, you'll be the friendly voice and helpful hand that supports our customers every day.
You'll be based at our Head Office in Malaga, answering calls, responding to enquiries, processing orders, and making sure everything runs smoothly.
You'll also work closely with our Sales, Finance, Purchasing, and Warehouse teams to make sure every customer gets the care and service they deserve.
What you'll be doing:
Answering incoming calls and emails with a positive, solutions-focused attitude
Processing customer orders accurately using our ERP system (Microsoft Dynamics 365)
Providing updates to customers on order status and delivery timelines
Coordinating with our warehouse to ensure smooth dispatch




Assisting with product enquiries and resolving issues quickly and professionally
Supporting the team with general admin and ad hoc duties as needed
About You
You'll thrive in this role if you're proactive, friendly, and love helping people.
You're one person who gets satisfaction from solving problems and creating smooth experiences for others.
We're looking for someone who:
Has previous experience in customer service or a similar admin-based role
Is confident using Microsoft Office (Outlook, Excel, Word)
Has strong communication skills — both written and verbal
Can manage multiple tasks and stay organised under pressure
Enjoys working in a collaborative team environment
Is tech-savvy and willing to learn new systems
(Experience with Microsoft Dynamics 365 Business Central is a bonus!)
What's in It for You?
A safe, flexible, and positive work environment working with a supportive and experienced team
A supportive team culture with a genuine focus on work-life balance
An environment where good performance is recognised and rewarded
Envirochoice is a strong advocate for career progression with a wide support network for professional development
Ready to Join Us?
If you're looking for a role where you'll feel supported, be challenged in the best way, and make a real impact — we'd love to hear from you!
At Envirochoice Food Packaging Australia, we believe diversity makes us stronger.
We encourage applications from all backgrounds and walks of life - so if you think you'd be a great fit, we want to hear from you!
(Please note: You must have the right to work in Australia to apply)
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📌 Part-Time Customer Service Representative (Western Australia)
🏢 Envirochoice Food Packaging Australia
📍 Western Australia