An opportunity is available for an experienced Communications and Engagement Lead to support a high profile Knowledge Management function within a major financial services organisation.
This role will help shape how the department presents its capabilities, communicates with employees and encourages the use of its services across the organisation.
You will create an engaging SharePoint intranet experience, develop a departmental service catalogue and deliver communications that make complex topics accessible to a broad business audience.
The role
Working with senior leaders and subject matter experts, you will:
Establish and manage an engaging SharePoint presence for the department
Structure content and navigation so information is intuitive and easy to access
Create a service catalogue explaining the department's capabilities, benefits, ownership and contact points
Develop communication plans that increase awareness and adoption of services
Produce clear and compelling content for intranet pages, presentations, staff updates and executive audiences
Coordinate internal roadshows, showcases and engagement sessions
Build strong relationships with stakeholders across the organisation
Turn complex topics relating to knowledge, information, data, governance and AI into practical business communications
Maintain consistent messaging, tone and presentation across communication channels
About you
You will be an accomplished internal communications or employee engagement professional who can combine strategic thinking with hands on content delivery.
To be successful,



you will bring:
Experience delivering communications or engagement initiatives within a large organisation
Strong practical knowledge of SharePoint intranets and digital content management
Experience designing content structures, navigation and user journeys
Excellent writing, editing and presentation skills
Previous involvement in service catalogues, communication campaigns or business enablement initiatives
Confidence working with senior stakeholders and technical subject matter experts
Experience planning roadshows, showcases or organisation wide engagement activities
The ability to simplify technical information without losing its meaning
Exposure to knowledge management, information management, data governance or artificial intelligence would be advantageous.
Previous experience within banking or another highly regulated environment would also be well regarded.
This chance would suit someone who enjoys building new communication channels, improving the employee experience and helping business teams understand the value of complex services.
The position is offering a daily rate of $850 to $1,000 plus superannuation, depending on experience.
At Clicks we embrace diversity, inclusion and equal opportunity.
First Nations people are encouraged to apply.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability.
If you require an adjustment to be made during the recruitment process, please call ************ or email ******
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📌 Communications And Engagement Lead (New South Wales)
🏢 Clicks It Recruitment
📍 New South Wales