Introduction
Carey Baptist College is looking for an ICT Support Officer to join our ICT team and provide responsive, practical technical support to our staff and students across our campuses.
This Full time on site position offers great opportunities for growth opportunities.
Full-time | Harrisdale and Forrestdale Campuses
Working as part of the ICT team, you will be one of the first points of contact for day-to-day technology support across the College.
The role is primarily based across our Harrisdale and Forrestdale campuses, with occasional work at our Canning Vale office where required.
Your responsibilities
Providing technical support to staff and students
Troubleshooting common hardware, software and device issues
Installing, configuring and maintaining ICT hardware, software and peripherals
Logging and managing support requests through our ITSM system
Coordinating device repairs and liaising with suppliers where required
Escalating more complex technical issues to senior ICT staff
Contributing to improvements in the way we deliver ICT support
About you
We're looking for someone who is approachable, reliable and enjoys helping others with technology.
A Certificate I, II or III in Information Technology, relevant entry‐level industry certification, or equivalent practical experience
Foundational knowledge of Mac,



iOS and Chrome operating systems
An ability to troubleshoot routine technical issues and know when to ask for help
Good written and verbal communication skills
A strong customer service mindset
A willingness to learn and continue developing your technical skills
Previous experience in an ICT helpdesk, technical support or customer service setting would be an advantage
Someone who can work positively with staff and students and contribute to a collaborative ICT team
Why Carey?
Carey is more than a workplace.
We are a community of people working together to serve our students, families and the broader community.
Our values of kindness, courage, respect, humility and integrity shape how we work and how we treat one another.
For someone beginning or developing their career in ICT, this role provides the opportunity to gain practical experience across a diverse technology environment while learning from experienced ICT professionals.
Carey Baptist College is committed to providing a child safe workplace.
The successful applicant will be required to meet the College's child safety and pre‐employment screening requirements.
Position Description: To request a full Position Description please contact us at ******
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📌 Ict Support Officer At Carey Baptist College (Western Australia)
🏢 Carey Baptist College
📍 Western Australia