Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 45,000 people in more than 100 countries, delivers creative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.
Within our Minerals business, we support mining and exploration clients through innovative laboratory, inspection, and analytical services that enable confident decision-making across the mining lifecycle.
About the role
The 2IC Operations Manager will work alongside the Operations Manager to ensure mine site laboratories consistently deliver safe, efficient, and high-quality services to clients. They will provide leadership and guidance to Site Managers and Superintendents, support operational and commercial performance, oversee compliance with safety and quality systems, and play a key role in business improvement initiatives, tender submissions, and new site mobilisations. The role requires regular travel to client operations and mine sites, with a minimum of 12 site visits annually.
Key responsibilities
Support the Operations Manager in leading and optimising multiple mine site laboratory operations across Australia
Ensure laboratory services consistently meet customer expectations, contractual obligations, quality standards, and turnaround times
Lead, mentor, and develop Site Managers and Superintendents to build engaged and high-performing teams
Oversee workforce planning, recruitment, onboarding, performance management, and succession planning activities
Manage and optimise site rosters to meet operational and client requirements
Conduct regular site visits to support, audit, and improve operational performance
Drive continuous improvement initiatives focused on safety, productivity, efficiency, and service delivery




Champion a strong safety culture and ensure compliance with all client and Intertek safety requirements
Maintain and oversee Safety Management Plans, Quality Management Systems, and Safe Work Procedures
Build and maintain strong relationships with mining clients and key stakeholders
About you
Tertiary qualification in Science or a related discipline
Extensive experience within commercial laboratory and/or mine site laboratory operations
Minimum five years' experience in senior operational leadership roles
Strong understanding of mining, sample preparation, mineral analysis, and laboratory service delivery
Demonstrated experience working within ISO ***** and ISO ***** accredited environments
Proven ability to lead, coach, and develop geographically dispersed teams
Strong commercial acumen, including experience with budgets, cost control, and P&L; management
Excellent communication, stakeholder engagement, and relationship-building skills
Advanced Microsoft Office and business systems capability
Why Join Intertek?
A senior leadership role with significant operational influence.
Exposure to some of Australia's leading mining operations.
The opportunity to shape operational strategy and business growth.
A supportive and inclusive culture focused on safety and development.
Career progression opportunities within a global organisation.
A competitive remuneration package, company benefits, and ongoing development opportunities.
If you're an experienced operational leader with a strong minesite laboratory background and a passion for driving safety, performance, and customer excellence, we would love to hear from you.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How much notice are you required to give your current employer?
How many years of Operational Leadership experience do you have?
Have you completed a qualification in science?
Science & Research More than 10,000 employees
Intertek is the industry leader, Whether your business is local or global, we can ensure your products meet quality, health, environmental, safety, and social accountability standards for virtually any market around the world.
We go beyond testing, inspecting and certifying products; we help customers improve performance, gain efficiencies in manufacturing and logistics, overcome market constraints, and reduce risk. We've earned a reputation for helping our customers increase the value of their products, gain competitive advantage, and develop trusted brands. Through our services we help our clients to minimise the adverse health and environmental impact of their products and processes for the benefit of society as a whole.
Source: this is an extract from the company's own website
Intertek is the industry leader, Whether your business is local or global, we can ensure your products meet quality, health, environmental, safety, and social accountability standards for virtually any market around the world.
We go beyond testing, inspecting and certifying products; we help customers improve performance, gain efficiencies in manufacturing and logistics, overcome market constraints, and reduce risk. We've earned a reputation for helping our customers increase the value of their products, gain competitive advantage, and develop trusted brands. Through our services we help our clients to minimise the adverse health and environmental impact of their products and processes for the benefit of society as a whole.
Source: this is an extract from the company's own website
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📌 2Ic Operations Manager (Western Australia)
🏢 Intertek
📍 Western Australia