Senior Customer Experience Design Lead (New South Wales)

Senior Customer Experience Design Lead (New South Wales)

28 Aug
|
Westpac Group
|
New South Wales

28 Aug

Westpac Group

New South Wales

Job Description
Westpac Group in Sydney, NSW is seeking a Manager, Customer Experience Improvement to lead rapid design sprints, map current and target journeys, and translate insights into strategic improvements.
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You will collaborate with executives, facilitate workshops, and influence senior stakeholders while championing human-centered design and financial inclusion.
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This hybrid role offers opportunities to shape customer outcomes across Consumer Bank and local communities.

📌 Senior Customer Experience Design Lead (New South Wales)
🏢 Westpac Group
📍 New South Wales

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