An established global technology company is continuing to grow its Martech capability, helping enterprise organisations modernise the way they engage with customers across marketing, digital and data.
Working across complex transformation and implementation programs, the team brings together strategy, customer experience, data and technology to design connected Martech ecosystems rather than simply implementing individual platforms.
The Role
This is much more than a traditional Solution Architecture role.
Sitting at the intersection of
marketing, customer experience, data and technology
, you'll work directly with clients to understand their marketing goals and translate them into scalable Martech solutions.
You'll lead discovery workshops, design end-to-end solutions and define how platforms across customer engagement, CRM, CDP and the wider Martech ecosystem should work together.
You'll also remain close to delivery, providing practical guidance around integrations, data flows, identity, platform configuration and architecture while helping technical teams successfully bring the solution to life.
There's plenty of
autonomy to shape the solution rather than simply follow a predefined blueprint
, working directly with senior client stakeholders and technical teams to determine the best approach.
Genuinely flexible hybrid working
,



with just a handful of office visits each month and no rigid office-day policy.
What We're Looking For
We're looking for someone with:
Strong experience designing and delivering
enterprise Martech solutions
Deep expertise across
Marketing Automation / Customer Engagement Platforms
Strong understanding of
customer data, data architecture and identity resolution
Experience designing integrations and data flows across marketing, customer and enterprise systems
Experience leading
solution architecture or technical design
across complex implementations
Solid client-facing and stakeholder engagement skills
Experience running discovery workshops and translating business and marketing requirements into technical solutions
The ability to communicate comfortably across both technical and non-technical audiences
It's a bonus (but not a dealbreaker) if you have experience with a mix of the following:
Braze
, particularly solution design or enterprise implementations
Customer Data Platforms (CDPs)
CRM platforms
Personalisation or AdTech platforms
Customer journey design and lifecycle marketing
Campaign orchestration
Customer data models and identity strategies
Martech platform assessments and technology roadmaps
Mentoring consultants or contributing to internal architecture standards and frameworks
#J-*****-Ljbffr

📌 Solutions Architect (Melbourne)
🏢 Halcyon Knights
📍 Melbourne