Job Description
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
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As part of our diverse team based in Melbourne, you will help make a positive impact on someone's life every day. You will feel excellent satisfaction knowing your talent and hard work has a purpose.
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As a Marketing & Communications Specialist, you'll partner with business leaders to deliver engaging content, integrated campaigns and stakeholder initiatives across a diverse range of audiences, including employers, injured workers, brokers and industry partners.
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Using your strengths in multi-channel communications, digital marketing and storytelling, you'll help strengthen relationships, showcase EML's expertise and drive meaningful engagement and business outcomes.
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This will be a full time, permanent position based in the Melbourne, with flexibility to work from home up to 3 days per week.
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Your Responsibilities
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Develop and deliver strategic marketing and communications plans aligned with business priorities.
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Partner with senior leaders and subject matter experts to create clear, compelling communications.
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Lead integrated campaigns across digital, social, email, content and events.
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Manage marketing materials from concept through to delivery, ensuring brand consistency.
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Plan and deliver internal and external events, conferences and stakeholder initiatives.
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Track campaign performance and use data to improve future activity.
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Identify opportunities to strengthen EML's reputation, brand awareness and industry presence.
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About You
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Minimum three years' experience in a marketing and communications role within a complex or regulated organisation.
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Demonstrated experience developing and delivering multi-channel campaigns from end to end.
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Exceptional writing and editing skills across digital, social, email, web, video and executive communications.
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Proven experience partnering with senior leaders and influencing a broad range of stakeholders.
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Hands-on experience using content management systems, SharePoint, Canva and email marketing platforms.
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Strong understanding of brand governance, campaign reporting and audience engagement.
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Experience within insurance, financial services, healthcare or another regulated industry will be highly regarded.
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A relevant qualification in communications, marketing, journalism or public relations is desirable.
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What We Offer
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We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
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EML provides career opportunities and great employee benefits, including:
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A diverse and collaborative team culture like no other
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Flexibility to work from home to support work/life balance
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A corporate wellbeing program with discounted health insurance and gym membership
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Generous discounts from over 350 retailers through our RewardsHub program
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Comprehensive learning and development opportunities to help you reach your full potential
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Access to support and counselling services with work or personal matters, through our Employee Assistance Program
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Companywide events to stay connected and celebrate success
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Entitlement to annual company incentive scheme + salary reviews
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Up to 16 weeks paid parental leave, plus super
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We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

📌 Marketing & Communications Specialist (Victoria)
🏢 EML Group
📍 Victoria