At Healius, we're united by a shared purpose: making a difference to the future of Australia's health. There's never been a more exciting time to join us as we transform into a stronger, more agile organisation with a focus on innovative ways of working, excellent customer and patient experiences and being a great place to work.
Join our People & Culture team in a varied administration role supporting workforce management and payroll operations across the business. You'll receive training and support to develop your knowledge of the UKG Pro platform while building valuable experience in HR, payroll and workforce systems. This is an excellent opportunity for an experienced administrator looking to grow a career in People & Culture, Payroll or Workforce Management.
About Us
Healius is one of Australia's leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.
With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia's largest and most complex private and public hospitals to regional areas and remote Indigenous communities.
About The Role
Reporting to the Workforce Management Manager, this role provides administrative support across workforce management and payroll processes. You'll be responsible for supporting managers and employees with UKG Pro queries, assisting with the fortnightly payroll cycle and helping ensure workforce data is maintained accurately and efficiently.
Key responsibilities
Facilitate and support the fortnightly payroll process through the UKG Pro platform.
Manage and triage the UKG Pro inbox,



responding to and resolving payroll and system-related queries.
Provide UKG Pro training and ongoing support to managers and system users.
Generate and distribute reports and workforce management insights to key stakeholders.
Create and maintain cost centres, employee licences and manager licences within UKG Pro.
Coordinate employee enrolment and maintenance of UKG Pro clocking systems.
Liaise with payroll services and complete required payroll reporting activities.
Support employee administration, including onboarding documentation and third-party verification requests.
Assist with leave management, workforce compliance activities and cyclical remuneration processes.
Support payroll closure by monitoring manager timecard sign-off completion, following up outstanding approvals, and taking appropriate action to ensure payroll is finalised accurately and on time for payment.
About You
To be successful in this role, you will be highly organised, customer-focused and enjoy working with people and systems. You are a strong administrator who takes pride in accuracy, enjoys solving problems and can build positive relationships with a wide range of stakeholders.
Qualifications and Experience
Previous experience in an administration, customer service, HR support or similar role.
Intermediate proficiency in Microsoft Office Suite, including Outlook, Word and Excel.
Experience with workforce management, payroll or HR systems would be advantageous but is not essential.
Key Skills and Attributes
Strong organisational skills with excellent attention to detail.




Ability to manage competing priorities and meet deadlines.
Excellent written and verbal communication skills.
A proactive approach to problem-solving and customer service.
Ability to build positive working relationships and collaborate effectively with others.
We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.
Perks, Perks and Wellbeing
At Healius, we offer a range of benefits designed to support your wellbeing, lifestyle and career, including:
Access to retailer discounts and perks through the Flare Benefits platform
Health and financial benefits, including access to Fitness Passport, corporate health insurance discounts, banking benefits, novated leasing and salary packaging options
Free and confidential wellbeing support through our Employee Assistance Program (EAP)
Discounted childcare and babysitting services via Kiddo
Access to online learning, courses and development pathways to support your career growth
Our Commitment to Diversity and Inclusion
Healius is an equal opportunity employer committed to fair, inclusive and merit-based recruitment practices. We stive to build diverse teams that reflect the communities we serve, valuing people across different life stages, genders, cultural backgrounds, ages and professional experiences. All applicants are assessed equitably based on their ability to meet the requirements of the role.
Healius is part of the Commonwealth Government's Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. We encourage applications from veterans and candidates with Australian Defence Force (ADF) experience.
Healius is committed to responding to every applicant, regardless of outcome. Timeframes may vary depending on the role and volume of applications.
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📌 Workforce Management Administrator (New South Wales)
🏢 Healius
📍 New South Wales