Job Description
Medical Receptionist - Cairns GP Superclinic - Casual
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Medical Receptionist - Casual - Cairns GP Superclinic
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Receptionist required for busy General Practice in Cairns, casual rotational roster
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Good availability for regular rotational rostering over 7 days
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Customer Service skills required and empathetic nature
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Morning, afternoon and evening shifts commitment
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Join our busy 7 day General Practice in Medical Reception and Call Centre
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While previous medical receptionist / call centre experience would be an advantage, candidates with a background in
reception/administration,
customer service or hospitality are encouraged to apply as on-the-job training will be provided for the right candidate.
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Key Responsibilities:
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Answer incoming calls and manage emails on a busy switchboard.
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Book appointments and manage multiple diaries.
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Greet patients warmly and maintain a friendly environment.
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Ensure cleanliness and compliance with infection control protocols.
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Handle patient enquiries and rescheduling, including challenging situations.
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Assist healthcare professionals and perform administrative tasks.
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Ideal Candidate:
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Exceptional customer service skills with a polite, empathetic manner.
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Ability to thrive in a fast-paced environment and remain calm under pressure.
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Strong organisational and time management skills, with multitasking ability.
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Commitment to ongoing training and career development.
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Excellent written and verbal communication skills with attention to detail.
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Willingness to learn, be directed and follow procedures
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Team player with intermediate computer skills.
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Valid driver's licence for errands (automatic vehicle).
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Australian citizenship or permanent residency is essential.
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Availability:
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Approx. 4 to 5 shifts per week (25 to 35 hours).
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Flexibility is required with shifts covering mornings, evenings, and rotational weekends during the clinic opening hours.
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Current clinic hours: Mon-Fri 7am to 9pm; Sat-Sun 8am to 6pm, and open public holidays.
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Please note: Only shortlisted applicants will be contacted. Candidates must be a Permanent Resident or Australian Citizen, no sponsorship available. Also must have current Australian automatic driver's licence.

📌 Medical Receptionist - Cairns Gp Superclinic - Casual (Queensland)
🏢 Rgit Australia
📍 Queensland