28 Aug
|
Civica
|
Victoria
Job Description
Civica is seeking a proactive Engagement Consultant to join our Global Customer Success team. You will act as the voice of the customer, coordinating with internal teams to ensure timely, high-quality responses across finance, services, product, engineering, and delivery.
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In this role you will partner with APAC teams to shape engagement approaches, track CSAT and service quality, and contribute to continuous improvement in customer experiences.
📌 Global Engagement Lead, Customer Success (Victoria)
🏢 Civica
📍 Victoria