Job Description
Assistant Operations Manager – Rental Minimum Standards
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You'll support the Operations Manager in running the day-to-day delivery of our rental minimum standards inspections across Melbourne — coordinating inspectors, reviewing reports before they reach the client, and keeping jobs moving on time.
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You'll also be a key point of contact for landlords, tenants and property managers, so great communication and customer service are essential.
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Key Responsibilities
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Review inspection reports for accuracy, consistency and compliance before client delivery
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Act as the first point of contact for property managers and landlords, resolving queries and escalations
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Provide transparent recommendations to landlords, tenants and property managers
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Help onboard, train and support new inspectors as the team grows
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Track turnaround times and job completion,



and identify ways to improve how we work
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Maintain a thorough understanding of the Residential Tenancies Regulations and updates to minimum standards
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Manage competing priorities independently and keep the day running smoothly
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What We're Looking For
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To be successful in this role, you'll have:
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Experience in
operations/property
manager, or trades coordination
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Full/current driver's licence
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Reliable vehicle
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Strong communication and customer service skills
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Strong attention to detail and organisational skills
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The ability to work autonomously and stay calm under pressure
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Working knowledge of Victorian rental minimum standards is desirable
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📌 Assistant Operations Manager - Rental Minimum Standards (Victoria)
🏢 CheckHero
📍 Victoria